FAQ

What types of saunas do you offer?

Soman provides a curated selection of high-quality saunas, including luxurious barrel saunas and authentic indoor models. Each sauna is designed to enhance relaxation and wellness, featuring full glass walls and energy-efficient heaters.

How can I ensure the sauna I purchase is suitable for my home?

To determine the suitability of a sauna for your home, consider factors such as available space, intended use, and the number of users. Our product descriptions include dimensions and specifications to assist you in making an informed decision.

What are the health benefits of using a sauna?

Regular sauna use has been associated with numerous health benefits, including improved cardiovascular health, enhanced muscle recovery, and stress reduction. Studies suggest that sauna bathing can increase heart rate and improve circulation, similar to moderate exercise.

What is your return policy for saunas?

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your order. The sauna must be in its original condition, unworn or unused, with tags and packaging intact. Please refer to our return process for detailed instructions.

How long does shipping take for sauna orders?

Our maximum handling time is 1-3 business days. Once shipped, you can expect delivery within 3 to 7 business days, depending on your location. We provide free shipping on all orders.

What should I do if my sauna arrives damaged?

If your sauna arrives damaged, please inspect the package upon delivery and contact us immediately. We will evaluate the issue and provide instructions for returning the damaged item.

Do you offer exchanges for saunas?

Exchanges are only available for items that are damaged, defective, or incorrect. If you need to exchange a sauna, please contact us for assistance.

How can I contact customer support for further inquiries?

You can reach our customer support team via email at contact@soman.shop or by calling +12022764296. We are here to assist you with any questions or concerns you may have.